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Frequently Asked Questions

Frequently Asked Questions

What types of products does throwblanket.co.uk offer?

We offer a wide range of home textiles, including Bedding, Nursery items, Toppers, Blankets, Throws, Blankets & Quilts, Mattress Toppers, Luxury Mattress Toppers, Duvet Covers and Bed Skirts, Clothing and Accessories, and Bath Robes. Our collection is designed to help you create cozy, stylish spaces for every room and occasion.

Do you offer nursery products?

Yes, our Nursery category includes soft, safe, and stylish items designed for babies and young children. From cozy blankets to comforting throws, we curate fabrics and patterns suitable for nurseries and kids’ rooms.

What is a mattress topper and what types do you carry?

A mattress topper is an additional layer placed on top of a mattress to improve comfort and support. We offer a range of toppers, including memory foam, latex, and feather/down options, as well as luxury variants for enhanced sleeping experiences.

What is the difference between a duvet cover and a bed skirt?

A duvet cover is a protective and decorative cover for your duvet insert, helping to keep it clean and fresh. A bed skirt sits between the mattress and the box spring or base, adding a finished look to the bed by concealing storage space and the bed frame.

What materials are used in your products?

We source a variety of high-quality materials, including cotton, microfiber, fleece, velour, and blends designed for softness, durability, and warmth. Specific fabric details are listed on each product page to help you choose the right option.

Do you offer luxury or premium bedding options?

Yes, our Luxury Mattress Toppers and premium throws, blankets, and quilts provide enhanced comfort, higher-end fabrics, and superior craftsmanship for a more indulgent experience.

Where can I find size guidelines for blankets and throws?

Size information for each product is displayed on its product page. Common sizes include options such as throws (approx. 127 cm x 152 cm) and blankets in varying widths and lengths to suit couches, beds, and cribs. If you need help choosing, contact our customer service for guidance.

What is your shipping and returns policy?

We offer standard shipping and, where applicable, free or discounted shipping promotions. Our returns policy allows you to return eligible items within a specified window, typically unused and in original packaging. For full details, please review our Shipping and Returns pages.

Do you offer care instructions for your products?

Yes, care instructions are provided on product pages and packaging. They cover washing temperatures, drying guidance, and any special considerations to preserve softness, color, and longevity of the textiles.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on our courier’s website to monitor delivery progress and estimated arrival times.

Can I customize or personalize items?

Some products may be eligible for customization or personalization. Please check the product page for available options, or contact our support team to discuss feasible customizations and associated timelines or costs.

How do I contact customer support?

You can reach our customer support team via the Contact Us page, email, or phone. We aim to respond promptly with helpful guidance for product questions, orders, and aftercare.

Are there any care tips for maintaining the softness of throws and blankets?

To maintain softness and loft, wash on a gentle cycle with mild detergent, avoid high heat when drying, and consider tumble-drying on low or air-drying when possible. Fluffing or shaking the item after drying helps restore loft.

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